Settings & Venue Booking Terms

About these terms

These terms apply when a nursery, preschool, school, venue or other organisation (“the setting”) books dance or movement services from Breanna Keown trading as Breanna Keown Company (“we”, “us” or “our”). Parent and carer bookings for public classes have separate terms.

These terms work with the written booking confirmation, which records the agreed service, timetable, location, group and price. If they conflict, the booking confirmation takes priority for those commercial details.

Enquiries and introductory visits

An enquiry or free-trial request is not a confirmed booking. Nurseries and preschools may be offered a complimentary 30-minute introductory session, subject to availability. After the visit, the parties can agree whether to arrange regular sessions. Free trials are not currently offered for school clubs, venue collaborations or other services unless confirmed in writing.

Confirming a booking

A booking is confirmed only when the programme, dates, times, venue, price and point of contact have been agreed in writing and we have issued confirmation. We may also require payment of an invoice before confirmation. The person approving the booking confirms that they have authority to act for the setting.

Fees, invoices and payment

Nursery and preschool sessions are currently advertised at £45 for 30 minutes. An hour may be arranged as two 30-minute groups where suitable. School clubs, venue work and other services are quoted individually. Breanna Keown Company is not VAT registered, and the agreed price is the complete amount charged by the business.

Bookings are invoiced and payment is normally made by bank transfer or BACS. Unless otherwise agreed in writing, payment is due within 14 days of the invoice date. We may require payment before a new or one-off booking takes place.

If an invoice becomes overdue, we will first send a polite reminder and may then issue a final warning. We may pause or withhold future services until the overdue amount is paid. We do not currently add a percentage late-payment fee.

Travel within our normal service area is generally included in the quoted price. Any additional charge for a booking further afield will be agreed before the booking is confirmed.

Regular sessions

Weekly, fortnightly, monthly or one-off visits may be agreed, subject to availability. There is no universal minimum commitment. The confirmation should state the start date, review point, planned breaks and any arrangement-specific details.

Either party may end an ongoing regular arrangement by giving one month’s written notice. Changes to the usual day, room or group must be discussed as early as possible and remain subject to instructor availability.

Cancellation and rescheduling

For a one-off session, the setting should give at least 48 hours’ notice if it needs to cancel or rearrange. A cancellation made with less than 48 hours’ notice may remain chargeable unless there are genuine or exceptional circumstances.

The same principle applies when a setting cancels an individual visit within a regular arrangement. We will try to rearrange the visit where reasonably possible, subject to instructor availability. A late cancellation may remain chargeable.

For a term-long school club, no refund is normally due for an individual session missed by a child once the place has been booked and paid for. If the school cancels a whole session, we may offer a replacement session or credit where reasonably possible and subject to availability.

If a setting cancels after Breanna or the assigned instructor has begun travelling to the booking, the full session fee remains payable.

The setting’s responsibilities

The setting must provide a suitable, safe and reasonably clear activity space, maintain its required staff-to-child ratios and arrange for an appropriate member of staff to remain available or present as agreed. It must provide relevant information needed for children to participate safely, including medical or additional-needs information where appropriate, and tell us about site rules, emergency procedures and known hazards.

Where setup is required, access approximately 10–15 minutes before the session is helpful. Many nursery sessions require very little setup.

Some services, including princess parties and Forest School-style sessions, may take place outdoors. Where electrical equipment or props are used, suitable access to electricity may be required and will be agreed in advance. In heavy rain or other unsuitable weather, the setting must provide a safe, dry sheltered or indoor space for equipment and props and, where necessary, for the session to continue safely.

Group size and supervision

The agreed group size must reflect the children’s ages, programme or activity, individual needs, available space, staffing ratios and the relevant risk assessment. Around 15 children is the current general guide for nursery and preschool sessions, rather than an automatic maximum for every programme.

The setting must provide at least one responsible adult aged 18 or over, in addition to our instructor, who remains present throughout. The setting’s staff retain responsibility for required ratios, toileting, personal care and children outside the directed activity.

Safeguarding, welfare and first aid

Both parties must follow their safeguarding duties and promptly share information needed to protect a child. The setting remains responsible for its children, registers, collection arrangements and on-site safeguarding procedures. Our instructors must follow Breanna Keown Company’s safeguarding arrangements and the setting’s reasonable site requirements.

During nursery, preschool and school sessions, the setting remains responsible for its normal first-aid arrangements and the children remain in the setting’s care. Breanna holds first-aid training, but not every instructor does. Our instructors will assist in an emergency, follow the setting’s procedures and seek medical help where needed.

Any concern about an adult working with a child will be handled through the appropriate safeguarding process rather than as an ordinary customer complaint.

Information about children

The setting must provide only information reasonably needed to deliver the session safely, such as relevant allergies, medical information, access requirements or agreed adjustments. It must have a lawful basis for sharing that information. Each party is responsible for its own data-protection duties. Please see our Privacy Policy.

Photography and publicity

No photography, filming, testimonial or use of a setting’s name or logo is authorised by the booking alone. Any promotional use must be agreed separately, with the setting responsible for confirming the permissions it controls.

Our instructors and delivery

Instructors are trained or prepared for the programmes they deliver. Safer-recruitment and document checks appropriate to the role may include identity, right to work, Enhanced DBS status, dance-teacher training and safe-practice training. Breanna holds safeguarding and first-aid training. Individual instructors may hold different additional qualifications, and not every instructor holds a first-aid certificate.

We may substitute a suitably prepared instructor where necessary. We may adapt activities in response to the group, room or safety considerations.

Cancellation by us and events outside control

If we cancel a paid setting session, we will try to offer a suitable replacement date or instructor. If neither is reasonably available, the setting will receive a credit or refund for the affected session.

Neither party is responsible for delay caused by an event outside its reasonable control, but both should take reasonable steps to reduce disruption.

Liability and insurance

Each party remains responsible for loss or damage caused by its negligence or breach. Nothing in these terms excludes liability where exclusion would be unlawful. Breanna Keown Company currently holds £1,000,000 of public liability cover through Simply Business. The current policy runs from 1 April 2026 to 31 March 2027 and lists the insured trades as Dance Instructor and Children’s Entertainer.

The cover should be checked at renewal and before accepting a booking that requires a particular level or form of insurance. The broad liability exclusions in the supplied package document have not been reused and the final liability wording should receive appropriate legal review.

Ending an arrangement and resolving concerns

Either party may end the arrangement in accordance with the notice stated in the booking confirmation. A serious safeguarding risk, non-payment or material breach may justify earlier suspension or termination where proportionate. Please raise ordinary service concerns with breannakeowncompany@gmail.com so they can be addressed promptly.

These terms are governed by the law of England and Wales. Subject to any mandatory rule that applies, the courts of England and Wales will have jurisdiction over disputes connected with the booking.